Shipping
Last updated: 26 October 2026
Free shipping, no surprises
Shipping to the United Kingdom, the United States and South Africa is free on every order. The price on the product page is the price you pay at checkout. There are no handling fees or add ons.
Delivery estimates
| Destination | Shipping cost | Estimated delivery |
|---|---|---|
| United Kingdom | Free | 5 to 9 working days |
| United States | Free | 8 to 15 working days |
| South Africa | Free | 8 to 15 working days |
| European Union | £5 | 7 to 14 working days |
| Australia, Canada, New Zealand, Norway, Switzerland, United Arab Emirates, Saudi Arabia, Iceland, Albania, Montenegro, Serbia and other listed countries | £5 | 10 to 18 working days |
Shipping outside the UK, United States and South Africa is a flat £5, shown in your local currency when you pick your country in the header. At checkout you will see the exact shipping cost before you pay.
Orders are processed within 1 to 3 working days. You will get a tracking link by email as soon as your parcel is on its way. Delivery estimates are from the shipping date and are estimates, not guarantees. Busy periods and customs checks can add a few days.
Where it ships from
To keep prices low and shipping free, Velora products are sent directly from our fulfilment partners' warehouses, which may be outside your country. This is why delivery can take longer than a local store. Everything is tracked.
Customs and import charges
Our products are low value household items and in the vast majority of cases no import charges are due. If your country does charge an import fee, it is set by your government and not by us, and would be your responsibility.
Multiple items and bundles
If you order more than one item, or a bundle, the items may arrive in separate parcels on different days. You will get a tracking number for each.
Something wrong?
If your parcel is late, lost or damaged, see our Returns and Refunds page or contact us and we will sort it out.
Velora